Privacy Policy

Who we are

Suggested text: Our website address is: https://bookcozumel.com.

1. Introduction

At Bookcozumel.com, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, maintain, and disclose information collected from users (referred to as “you” or “your”) of our website and services.

2. Information We Collect

2.1 Personal Identification Information:

When you register on our website, subscribe to our services, or make a booking, we may collect personal identification information such as your name, email address, and phone number.

2.2 Non-personal Identification Information:

We may also collect non-personal identification information about users whenever they interact with our website. This may include the browser name, the type of computer or device used, and technical information about users’ means of connection to our website.

3. How We Use Collected Information

We may use the information we collect from you for the following purposes:

To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.

To improve customer service: Your information helps us to respond to your customer service requests and support needs more efficiently.

To send periodic emails: We may use the email address to send users information and updates pertaining to their bookings. It may also be used to respond to their inquiries, questions, and/or other requests.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

5. Sharing Your Personal Information

We do not sell, trade, or rent users’ personal information without your consent. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our partners, trusted affiliates, and advertisers for the purposes outlined above.