Our number one goal and highest priority is providing a trustworthy and professional service, that allows our property owners to rest assure that the integrity of their investment is being cared for. Whether we are welcoming a guest on your behalf, replying to a reservation inquiry or attending a maintenance service call, we will always put the best interest of our owners first.
We list your property on all major online platforms (airbnb & vrbo) to maximize visibility & revenue and include a professional photoshoot of your property at no additional cost. Focusing on price and calendar management across all platforms. Your property is also added to our own vacation rental listing- bookcozumel.com and advertised to international markets.
We handle all of your bookings and provide insightful tourist information to all guests. Your guest will feel taken care of with our unique 24/7 guest support line to communicate any emergencies should they arise. A dedicated host will welcome all guest to your property and maintain communication throughout the duration of their stay.
We proactively schedule, supervise and perform all maintenance tasks. Our team understands the importance of cleaning, all housekeeping services are performed by our vetted & trained staff.
Know exactly how your property is performing with our real-time performance tracker & financial reporting, accessible via any mobile device. We handle your property taxes, trust and bill payments.
– weekly security visits to your property;
– pool maintenance and cleaning;
– gardening service, plants and garden watering;
– supervision of third party contractors & work performed in the property;
– access control to third party service providers;
– hurricane season preparation;
– general cleaning of the property;
– bill payments;
– monthly reports.
Building Maintenance
Administrative Reporting
Yearly budget analysis
Compliance
Transparency